Privacy Notice
Last updated: 5 September 2026
This notice explains how A&V Auto handles personal information submitted through this website and our contact channels.
Who this notice is about
This notice covers the vehicle enquiry form and contact details on this website, reachable at aandvauto.co.za and, until that domain is fully connected, at av-auto.pages.dev, operated by A&V Auto (the responsible party for the personal information described below), 26 Joe Slovo Road, Freemanville, Klerksdorp, North West.
What we collect
If you complete the Vehicle Enquiry form and then choose to send the message through WhatsApp, A&V Auto receives the name, phone number, vehicle or requirement, and message you provided.
The website uses those values temporarily in your browser to build the pre-filled WhatsApp message. The website code does not include advertising or analytics trackers and does not send the form values to an A&V Auto website server or database. Cloudflare hosts and delivers the website and may process basic technical connection data, such as IP address, request information and traffic-routing data, under its own Privacy Policy.
Why we collect it
Solely to answer your enquiry about a vehicle or our services — to identify you, get back to you on the number you provide, and understand what you're looking for.
Providing this information is voluntary
Using the form is voluntary. Your name and phone number are required by the form to help us identify you and contact you about the enquiry. If you do not provide them, the form cannot prepare the WhatsApp enquiry. The vehicle or requirement and additional-message fields are optional.
Who receives it
When you submit the website form, it opens a pre-filled WhatsApp conversation with the AJ Botha or Suezet Beukes assignment selected for that browser session. The message is not sent until you choose Send in WhatsApp. Once sent, it is directed to that salesperson. A&V Auto staff may use or share the enquiry internally only as reasonably necessary to answer it. If you use Wynand Schutte's own contact button, the conversation is directed to Wynand rather than through the automatic rotation.
WhatsApp's involvement
Once your enquiry reaches WhatsApp, it is processed by WhatsApp, operated by WhatsApp LLC as part of Meta, and its service providers, under WhatsApp's own terms and Privacy Policy. Your information may be processed in countries outside South Africa. We don't control how WhatsApp handles messages once sent.
How long we keep it
We don't operate a separate website enquiry database. Correspondence may exist in the recipient's WhatsApp account, on connected devices, and in backups, depending on that person's own WhatsApp and device settings. A&V Auto retains correspondence only as long as reasonably necessary to answer and follow up on the enquiry, meet applicable legal or recordkeeping obligations, or establish, exercise or defend a legal claim. When none of those reasons continues to apply, A&V Auto will delete or de-identify the information where reasonably practicable, subject to applicable legal requirements and WhatsApp or device-backup behaviour.
Your rights
You can ask us to access, correct, or delete personal information you've previously sent us, or object to how it's used, by contacting us using the details below.
Complaints
If you're unhappy with how we've handled your information, you can also lodge a complaint with South Africa's Information Regulator at inforegulator.org.za.
Contact us about privacy
Email: a.and.v.auto1@gmail.com
Phone: 082 540 8961
WhatsApp: 082 540 8961
Address: 26 Joe Slovo Road, Freemanville, Klerksdorp, North West